Job review from in Tolland, CT 06084 on 04/18/12

Overall Rating:

4.4  out of 5
Our Overall Service

Everything was done as expected. Now, I just want to see how efficient the house really is. I am hopeful.

Call Representative

The call was to change the date of the appt. Any issues were my fault. No real problem. Everything was taken care of.

Our Office Staff

Usually talked with Roxanne. Very considerate and helpful.

Sales Process

Rich was great. Realizing that it is exactly as you are calling it < a sales presentation>, I was a bit leery ...not with him or his presentation, but rather the scope of the whole concept of trying to make the house use less energy. Rich sold me. He was good. I am happy. I give Rich a 5, but the whole presentation a 4 because of my hesitation.

Our Installation Crew

Eric was helpful and knowledgable. They deserve extra credit for having to do the job on the first really hot day of the season (April 16...record 92 F. outdoors). His crew must have been suffering in the attic at that temperature, but they stuck with it. Now, we wait and see if the process really works. They did their best...we'll see how effective the materials are.

The Cleanup Process

I was completely amazed at how clean everything was when they left. I had done a lot of cleaning and preparation in the basement myself. They left it perfectly clean. Amazing.

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