Job review from Sharon in Groton, NY 13073 on 10/26/13
Chad was very personable and he explained step by step what he was checking and what he thought the problem is. This is an ongoing service call because he did not have the part, but he called me to let me know what the cost of the part is and I asked for him to go ahead and order it. He was very professional throughout the entire service call.
Our Overall Service
Call Representative
Our Service Person
Our Service Person's Diagnosis
He was unable to complete, we will see once the part is installed and then we will know if the diagnosis is correct.
Our Service Work
He was unable to finish the service work because he did not have the part to fix my furnace, this is an ongoing service call, but he did what he could while there.
The Cleanup Process
Very good