Job review from in Hicksville, NY 11801 on 12/31/24

Overall Rating:

5  out of 5
How knowledgeable was the home comfort consultant
The Home Comfort Consultant, Brian Edgar was very thorough and knowledgeable in his assessment. He explained the energy audit thoroughly for us to understand.
Did the home comfort consultant explain his findings
Yes, he answered all questions and pointed out areas of concern.
Was the home comfort consultant friendly
Yes, from the beginning he showed his ID, wore booties to walk around and also was aware of our sick child who was also sleeping at the time.
How pleased were you with the experience
Very pleased. I choose Triple H because of all of the Google reviews and it showed when he performed the visit.

What type of work did you have done:

Energy Audit

What did they learn that was most surprising:

The PSEGLI - Energy Audit led us to replace our gas boiler the next day as the CO readings inside the stack very high. The home energy audit representative (Brian Edgar) told us to contact the gas boiler service contractor which we did the next day and after their own assessment, they shut down the boiler and we had it replaced immediately. We want to personally thank Brian Edgar for identifying the CO readings were high and to contact our boiler service to look into it.
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