Job review from in PEEKSKILL, NY 10566 on 07/12/24

Overall Rating:

5  out of 5
Our Overall Service
I have been a customer since 2018, with several heating and air condition system issues. This company came to my rescue each and every time. No matter how small or large the job.
Call Representative
Lenore and Matt always took the time to listen to what my needs were and made every effort to get me on the schedule ASAP. Very often, when rescheduling was necessary, they were extremely helpful.
Sales Process
Spencer was knowledgeable, friendly and professional. His explanation of the job itself, and financing options were extremely comforting. His on site visit and assistance there, were really above and beyond my expectations!
Our Installation Crew
Alex and Devin, what an amazing team! They are seriously the Batman and Robin of your company! I feel the company should outfit them with capes, because they are truly superheros! From their on time arrival, through analyzing an unexpected problem, and expert attention to detail as the job came to completion, their expertise and concern for the customers needs were never failing...even in the intense heat they had to endure. They were personable, knowledgeable and a pleasure to have working at my home. If I can make a request, please reserve that dynamic duo for any of my future needs!
The Cleanup Process

What type of work did you have done:

Air Conditioning

What made you choose our company:

A postcard advertisement came to my home just as my previous serviceman had retired! Talk about perfect timing.This company was offering a special price to tune up your home system. Upon calling them, I was pleased with their attention to my needs and quick response for a service call. With great satisfaction on that initial call, I inquired about their service contract. Their offerings were fairly priced and offered a sense of comfort that my concerns would be addressed, even in an emergency. Since 2018, when I first called County Comfort Home Solutions, (then just County Heat and AC) they were a small, local company which offered exceptional, individual attention to the customer. In my past experiences, as companies grow and expand, that can often get lost in the process. NOT SO with County Comfort Home Solutions!!! As a homeowner, reliability, fair pricing, and customer service are paramount. You get all of that with County Comfort Home Solutions and much much more!
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