Job review from Eric in Gastonia, NC 28056 on 01/06/17
How knowledgeable was the energy adviser
Thim Wade was the Service Advisor
Did the energy adviser explain his findings
Was the energy adviser friendly
How pleased were you with the experience
What type of work did you have done:
Heating & Cooling
What did they learn that was most surprising:
that in the case of very cold weather/snow it would be prudent to turn off the heat pump and use the emergency heat so that the heat pump does not run without stopping. it does not help the heat pump at all when the weather is snowy and icy.
Emailing a picture of the service person that was coming is an excellent practice, especially...