Job review from Samuel in Woodbridge, VA 22193 on 06/01/18
Employees have a huge impact on a company's reputation. My experience with every representative from sales, scheduling, and to the crew member were nothing but phenomenal. It's clear that customer service and quality are values that are important to this company.
The salesperson was thorough and knowledgable. The sales person recommended solutions that were inline with the problems I was facing. Additionally, he also listened to my priorities and tailored his solution to that.
The installation crew was respectful throughout the process. Ruben, who led the crew during my project, asked questions when necessary and identified and communicated issues before it became a real problem. Moreover, I am most appreciative that he worked with me to develop a solution while on project. Ruben and his crew treated the house respectfully and cleaned up very well before they left. It's clear that Ruben's main priority is to ensure that customers are satisfied by going over and beyond, a quality that is difficult to find.
After Ruben and his crew finished for the day, their cleanup process was very efficient and effective. It looks like as if they were never here.
What made you choose our company:
My experience with the salesperson was very good. The salesperson won by business by listening to my concerns and priorities of work. He tailored his solution to me. This was not a high pressure sale, which I appreciate greatly. I like giving my business to companies that I know will work to solve my problem - nothing more. Comfenergy is a company that I can entrust with future projects.
