Mr. Day's knowledge and experience can only be characterized as exceptional. So much so, that he immediately diagnosed the problems I am experiencing. I must say, I was highly impressed.
Yes he did. His use of analogies and drawings was critical in making this layman fully understand highly technical problems and the solutions/options available to address my issues.
Yes. Mr. Day was extremely considerate and listened patiently and intently to my explanation of what I thought the problem was. I deeply appreciated this. Learn from him.
I was very satisfied. I have encountered many service providers in this fast growing market. Many, if not most, of these entities haven't the slightest idea of how to deliver service and treat its customers. Mr. Day is the consummate professional and is certainly providing your company with a very high degree of respectability and giving it credibility were others routinely fail to do so..
There is a solution to my problem.