Job review from Mary in Charleston, WV 25302 on 01/16/14
I had Cody as a service person and He is a wonderful young man. He was unable to find a part for my furnace because of the age of the unit so I had him give me an estimate for a new Heating and cooling system and I will be getting them installed tomorrow and that makes me really happy to know that someone cares about me and took care of e in such a timely matter.
I always ask for Cody when I need something because I feel safe with what he tells me.
Thank you for the wonderful service you have provided for me.
Our Overall Service
always calls to say they are coming
Call Representative
always acts concerned about your needs
Our Service Person
I always feel that Cody knows what is best for me
Our Service Person's Diagnosis
satisfied every time
Our Service Work
goes straight to work and always polite and courteous
The Cleanup Process
always cleans up any mess they make never any large mess to begin with
Cody informed us of repairs we need to get and was able to let us know what to expect and was...