Job review from Larry in Cross Lanes, WV 25313 on 03/15/14
initial problems 1 year ago took 4 calls to identify and correct the problem each time generating a bill. After a visit to the office the problem was corrected and service after that has been very good. Yes I will continue using your services as long as the problems are corrected on the first call and I do not have to place multiple calls for the same problems. feel free to contact me if you need further clarification at 304-549-6649
Our Overall Service
Call Representative
Our Service Person
much better than previous calls
Our Service Person's Diagnosis
diagnostics were not required
Our Service Work
problem in same area as call 2 wks prior
The Cleanup Process
not required
Very knowledgable, took his time to explain the problems and what our options were.