Job review from in Washington,DC, DC 20019 on 09/11/20

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

I chose Complete Home Solutions because your pricing was reasonable, your team was responsive, and your practices were fair. Complete Home Solutions was responsive and sent someone out immediately based on my availability. Merv was wonderfully thorough. He, unlike a previous contractor, looked at the vapor barrier, and he also noted that the insulation had been installed UPSIDE DOWN. The company provided a quote for work that included insulation for my crawlspace and attic, caps for my recessed lighting, and weatherization for doors and windows. I was glad to know that I could afford the assessment as many other companies charged 2 to 3 times as much just for the assessment without providing the write-up. The quote for the work was definitely reasonable. The team who did the work (Brad, Ben, Corey) were friendly, professional, and efficient. They worked quietly as I was working from home and presenting virtually. Allen followed up (and arrived exactly at the time I needed) to make sure that the work had been done right. I have NO complaints and no regrets. My home had been RIDICULOUSLY HOT throughout the summer and the floors were cold in the winter. I felt the difference IMMEDIATELY. The next day, I didn't have to keep my air conditioning running because the air was actually STAYING IN THE HOUSE. Imagine that! They definitely made my house comfortable, and I am appreciative. I would recommend them highly.
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