Job review from in Suitland, MD 20746 on 10/02/23

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
Yes
The Cleanup Process
Yes

What type of work did you have done:

Energy Conservation

What made you choose our company:

I came to know Complete Home Solutions by applying through the State of Maryland Weatherization and Energy Assistance program. After completing and applying for assistance and then getting approved, I was assigned a vendor to come into my home and complete an inspection of everything that needed to be done. Complete Home Solutions arrived and provided excellent service. The inspection was completed by the owner of the company who was very nice and professional. His name was Rob. He explained everything and answered any questions that I had. His team came in and installed a new HVAC system nd thermostat which I desperately needed as it was in the Winter and we had no heat. He also installed a new hot water heater, new roof, gutters, downspouts, carbon monoxide monitor, sprayed foam and cellouse insulation in the attic, sealed all cracks in ventilation, installed a new dehumidifier fan in bathroom, energy efficient light bulbs, powered washed my home and walkway to the front door, ensuring that the breaker box in my home was capable to support the new HVAC system. I enjoyed working with Michelle, who is also the owner of the company as well. She answered any questions I had as well as always responded to my emails. Tony who is a supervisor with the company, was excellent. He ensured that the team was performing and understood the install as well as provided guidance to the team if there were any questions about how to do anything. The team of guys who came out were very professional. They came on time, performed the work, provided demonstration on how to operate the new HVAC system and hot water heater. At the end of their installations, they always cleaned up. They never left a mess. I will definitely work with them again and recommend them to someone if they needed work done in their homes. Thank you for allowing me to provide a review for your company.
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