Job review from in Edgewater, MD 21037 on 06/14/24

Overall Rating:

4.5  out of 5
Our Overall Service
Met Complete thru free service via BGE. Called Complete when I had a subsequent issue. They got the diagnostic right, and installed what was needed to get the A/C working again. competent technians doing it right the first time.
Call Representative
Cameron identified the problem, conducted a leak test and determined my evap coil was still under warranty. good diagnostic. He presented professionally, communicated well and was conscious of cleanliness. No issues. He represents the company well and knows his business.
Our Installation Crew
A little raggedy in appearance. Had to clean up after them, but technically competent with no issues replacing the evap coil.
The Cleanup Process
As noted above....two different experiences. Cameron was meticulous and install crew was casual. Had to clean up after them.

What type of work did you have done:

Heating & Cooling

What made you choose our company:

Complete Home Solutions came out for a free service to my HVAC offered by BGE. Had a good experience with Cameron then, so when I had a problem, had no hesitation to call Complete Home Solutions. Results met my expectations and system is running well now in the heat. Thank you.

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