Job review from Jacob in Arnold, MD 21012 on 02/11/25
Our Overall Service
Company was assigned to me through a BG&E free energy consultation / HVAC tune-up.
Call Representative
Call representatives coordinated the visit along each step of the process. I received mobile alerts and also voicemails when I wasn't able to get to the phone.
Sales Process
This was a free service, I was not presented with anything but a quote for services I was interested in.
Our Installation Crew
The technician wasn't too chatty, but answered all of the questions that I had. I followed him through the house and learned a great deal about my HVAC system. I was impressed by his professionalism and knowledge. He identified a few potential issues and I received a quote for the future work I was interested in.
The Cleanup Process
We did not have an installation, so there was no cleanup. The technician wore shoe covers in the house, and brought in no mess from the rainy day outside.
What type of work did you have done:
Heating & Cooling
Jb did an excellent job. Along with his crew members. Jason,Aaron,Dexter,and Tj. They were very...