Testimonials for Halco

Dear Halco, Technicians Mike P. and Brad W. just completed a service call at my house. Wow! I found them to be polite, professional, and knowledgeable. Their customer service approach was “top shelf” in every measure. They were great ambassadors for Halco! BTW- I have found this to be true in all the Halco techs that I have encountered. Thank You!

Steve S, the technician who assisted me with my furnace issue, was very thorough and tactful,  pointing out to me that I had caused the problem of my furnace not responding to my thermometer settings by covering the perimeter of the programmable thermostat with masking tape while painting the surrounding wall.  He also suggested a visit by a Halco plumber to address issues I am having with inadequate hot water pressure in my bathroom sink and shower.  I'm expecting the plumber today.     I call Halco because they can be relied on to show up and give excellent, prompt service. 

Most thorough of any tech whose been here recently. Polite and remembered to call ahead. Excellent job!

Joel was great. He found the source of the water leaking on the floor by the furnace I noticed the prior year.

Eric is competent & professional. We requested him & will continue to in the future.

Great job! Friendly, punctual, neat - couldn't have asked for anything better.

Your tech rep was very efficient, knowledgeable, courteous. He represented your company week.

The air feels cool, so clean & clear. All because Doug from HALCO was here!

Bob made sure everything was in the same place as when he started the job.

Just commenting on the annual service I received today. Great as always, Thank you, the tech was very nice and friendly, I have and will continue to recommend you. You have been very nice through some very had times that we had with this coleman furnace. Things were always breaking but you would be here promptly with as smile any time of the day or night 24/7. You have a life long customer. Thank you again so much.

Dear Hal, I would like to express our appreciation to yourself as company owner for providing a very professional and courteous service to our family today.  Your employee Kevin P. provided  my husband and myself today a great opportunity to explore savings potential during a home energy audit performed by Halco.  Kevin was able to take a jumble information on our heating/ housing design and assemble some very keen answers to our questions, while indicating that a professional team at Halco will take the data he collected and respond in writing with a comprehensive energy audit recommendation report. We were impressed with the HALCO company story, brochures and Kevin.  Lois setting up the appointment and confirming was great too. Keep up the good work Kevin.  We appreciate you coming down the fire lane in Niles to our home to – you were right on time !!! Thanks again.

Kevin was great...an excellent representative for your company

Very good customer service. He actually wrote the receipt so we could read everything he did.

It was the 1st time a plumber showed up on time (exactly) fantastic!! Luke was very thorough, polite and efficient - a pleasure.

Thrilled to have such a helpful and nice person to help me!!