Good Morning,
Mrs. Oakley called in this morning to say how helpful , awesome AND ALSO sweet Thim was this weekend. She said he helped her find the problem that was going on at her home even if it wasn’t her heating system. She said she was scared to death her home was going to burn down BUT Thim made her feel better about the situation. She called in Thursday to cancel her services agreement - Friday, she called us out to her home because she thought something was wrong with her system. The AWESOME service Thim provided made her call back in today and say she now wants to keep her service agreement. She said she will find some way in her budget to make her ESA payment every month.
Awesome Job Thim!
B O. of Gastonia, NC
Thursday, March 2nd